PCD – from concept to completion
At Prospect Catering, we specialise in the repair and maintenance of commercial combi ovens for all sectors of the catering industry.
Our experienced engineers work on both gas and electric models from leading manufacturers, including: .Rational .Lincat .Falcon Blueseal .Electrolux .We offer a fast response breakdown service to minimise downtime and get your kitchen running smoothly again. .For long-term reliability, our Planned Preventative Maintenance (PPM) packages are designed to extend equipment lifespan and prevent costly breakdowns.
Limescale in water connections can block valves, affect steam generation, and lead to faults.
Carry out regular descaling .Check and maintain your water treatment systems (softeners, filters, and cartridges).
At the end of each service or shift:
Wipe down interior surfaces. Clean trays and racks thoroughly. Remove any food residue that could burn and reduce performance.
The door seal is vital for heat retention and even cooking.
Inspect daily for wear, cracks, or damage. Replace damaged seals to avoid heat loss and higher energy use.
Avoid slamming the oven door — repeated impact can damage seals and internal components.
Providing staff training on correct use can help reduce the risk of avoidable repairs. Submit your details using our online form, and a member of our team will call you back promptly.
We also supply new and reconditioned catering equipment and provide customised PPM contracts to suit your kitchen’s needs.
Regular servicing keeps your equipment running efficiently, reduces unexpected failures, and helps maintain compliance with safety standards.
Common faults include:
Uneven temperatures (faulty thermostat or heating element) .Poor steam production (limescale or blockages) .Damaged door seals (causing heat loss) .Unresponsive or erratic control panels .Water supply issues (leaks or blockages)
We recommend at least one professional service per year for standard usage. In high-demand kitchens such as busy restaurants or catering facilities, a bi-annual service is often more suitable.
Yes, basic daily care can make a big difference:
Clean inside and outside surfaces. Check door seals regularly. Ensure your water treatment system is working correctly. For more complex issues — such as heating faults or steam generator problems — always contact a qualified engineer.
First, check the basics:
Is the power supply working and the circuit breaker reset. Are the temperature settings correct .If those are fine but heating is still poor, the problem could be with the thermostat, heating element, or steam system — call us for a professional diagnosis.
That depends on:
The oven’s age (over 10 years often makes replacement more cost-effective) .Repair frequency and costs .Energy efficiency of your current model .We can provide both repair quotes and replacement options so you can make an informed decision based on total cost and performance.
Always use an appropriate water-softening or filtration system, and maintain it regularly.
Replace filters and cartridges as recommended, and follow a routine descaling schedule based on manufacturer guidance.
Contact our expert team for project consultations or to request an obligation-free quote
Head Office:
Prospect Catering Design, Unit 7 Stroud Enterprise Centre, Lightpill, Stroud, GL5 3NL
PCD has established access to all major brands of catering equipment and offers unbiased advice to assist the client to specify and source suitable catering equipment matched to their individual requirements and ensure that your choices are based on the best solutions available.























































